Comments on: Sometimes the best user interface is no user interface http://www.littlespringsdesign.com/blog/blog/2006/05/04/sometimes-the-best-user-interface/ designing the mobile user experience Thu, 11 Mar 2010 18:55:46 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Barbara http://www.littlespringsdesign.com/blog/blog/2006/05/04/sometimes-the-best-user-interface/comment-page-1/#comment-1078 Barbara Fri, 05 May 2006 15:49:23 +0000 http://www.littlespringsdesign.com/blog/2006/05/01/sometimes-the-best-user-interface/#comment-1078 I completely agree, and the human-based interface is available in some surprising places. I have heard of a speech recognition "program" that allowed users to call the program, record something for transcription (email messages and the like), and get very accurate transcriptions and the correct action performed. It was magic! Of course, the Sri Lankans doing the transcriptions didn't think it was magic. They thought it was a job. I completely agree, and the human-based interface is available in some surprising places. I have heard of a speech recognition “program” that allowed users to call the program, record something for transcription (email messages and the like), and get very accurate transcriptions and the correct action performed. It was magic!

Of course, the Sri Lankans doing the transcriptions didn’t think it was magic. They thought it was a job.

]]> By: C. Enrique Ortiz http://www.littlespringsdesign.com/blog/blog/2006/05/04/sometimes-the-best-user-interface/comment-page-1/#comment-1073 C. Enrique Ortiz Fri, 05 May 2006 13:22:53 +0000 http://www.littlespringsdesign.com/blog/2006/05/01/sometimes-the-best-user-interface/#comment-1073 In your example, there is still a user interface -- a human-based interface, the concierge. "it is simply an old-style handpiece, allowing comfortable and private conversations, with integration into the cabin??s sound system for conference calls." This a reflection of the phone's usage pattern for this particular scenario - phone must be very good at voice, and other functions are not (as) important. ceo In your example, there is still a user interface — a human-based interface, the concierge.

“it is simply an old-style handpiece, allowing comfortable and private conversations, with integration into the cabin??s sound system for conference calls.”

This a reflection of the phone’s usage pattern for this particular scenario – phone must be very good at voice, and other functions are not (as) important.

ceo

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