specific mobile design recommendations

September 5, 2007 by Barbara

One reviewer of Designing the Mobile User Experience bemoans the lack of platform-specific design recommendations. I did this for an extremely simple reason: I didn't want to publish a 600 page book, particularly when there are so many free and cheap resources available and the information is so dynamic. Below is an updated list of good references; do let me know of good additions. In the meantime, I'm adding the information below to our resources section.

Platform Providers

Platform providers are the most obvious source of design recommendations, as they know the development environment and design intentions intimately. In theory, if applications work well, the platform will be more widely adopted. In practice some providers do not provide a comprehensive set of recommendations.

Standards Organizations

Standards organizations also provide design guidelines, ones that often reflect a particular agenda. The W3C, for example, is pushing guidelines that will make applications work both on full-sized and mobile devices, which may not be ideal. The Open Mobile Alliance, in a former incarnation, provided a WAP Style Guide for designing "generic" sites to run on Ericsson, Nokia, and Openwave WML 1.x browsers despite radical rendering differences. This was a least common denominator approach, and sites designed with those "generic" rules were at best very simple.

Carriers and Device Manufacturers

Carriers have the most motivation to have useful and usable software and web sites, since these drive increase usage and revenue. Device manufacturers want users to purchase their devices a second, third, in fact many times, so a good device and purchased-software user experience is important to carriers. In our experience the carrier and manufacturer style guides are the most comprehensive for developing for the limited environment of the carrier or device type.

Third Party Guidelines

Occasionally a third party, either an individual designer or a usability consultancy, will write design guidelines. Serco Usability Services may have been the first company to do this, but their WAP guidelines are neither current nor currently available. Bloggers and other online writers make design recommendations, but their recommendations tend to be rather subjective and the rationale for design choices are seldom clear or well defended. In short online resources tend not to be very strong. There are however at least two exceptions to this general rule.


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